Partners
Reseller Partner Program
Help your customers get value from Helio fast—so they print more, fail less, and keep coming back to you for materials and hardware.
We provide training, certification, and reseller-friendly commercial terms so your team can confidently sell and support Helio-enabled workflows.
What we help you do
- Educate customers on when to use Assess vs Enhance (and why it matters).
- Reduce support tickets by making thermal issues visible and actionable early.
- Standardize onboarding with a repeatable certification path.
- Increase attach rate for materials and accessories by improving print success.
What you get
- Partner training sessions (sales + support) and refreshed enablement materials.
- Certification framework you can use to certify customer teams.
- Reseller-oriented offers and commercial terms.
- Direct escalation channel for tricky customer cases.
How certification works
Certification is designed to be simple and repeatable. The goal is confidence: customers can run Helio correctly, and your team can support them without heroics.
Step 1
Train your team
Short sessions + playbooks: common failure modes, how to read results, what to recommend.
Step 2
Certify customers
A checklist workflow your team can run with customer teams (remote or in-store).
Step 3
Keep improving
We update materials and run refresh trainings as Helio evolves.
Partner commercial terms
We offer reseller-friendly pricing and special deals. The exact structure depends on your channel model (online, retail, enterprise, training-led).
Contact
If you’re exploring a reseller partnership, answer a few questions and we’ll get back quickly.
- Where do you sell (regions / countries) and through which channels?
- Which printers and materials do you focus on (especially the Bambu Lab ecosystem)?
- What does your customer support model look like (team size, coverage, common issues)?
- What outcomes are you aiming to improve for customers (fewer failures, faster prints, fewer tickets, etc.)?
- What timeline are you targeting to launch / start offering Helio?